Returns & Exchanges
At Stitch Closet, we want you to love your purchase; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original, unworn condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.